Authors: Dr. Gyanandre Tripathi, Prof. Dr V. Raghuraman
Abstract: The fast-paced switch to working from home during the COVID-19 crisis has triggered an extensive adoption of hybrid work practices, while the implications of such practices for employees' well-being remain contentious. In this paper, we study the influence of formal hybrid work practices on employee productivity, engagement, and turnover. We use a quantitative survey of 450 workers across information technology, finance, and creative industries to test the hypothesis regarding the influence of hybrid work practices on KPIs, employee engagement, and intentions of voluntary turnover over 12 months using implementation comparisons. Our results show that productivity increases by 14%, and engagement improves by 22% when hybrid work practices imply core collaboration days and flexibility in time management; in this case, voluntary turnover decreases by 31%. At the same time, a bad implementation of hybrid work practices (without structure) negatively affects engagement and reduces it by 9%.
DOI: http://doi.org/10.5281/zenodo.20666143
